Shipping policy

SHIPPING POLICY

Last updated: September 22, 2026

ORDER PROCESSING

Orders are typically processed within 1-3 business days, excluding weekends and holidays. Processing time is separate from shipping transit time.

You will receive an order confirmation after your order is placed. When your order ships, we will send a shipping confirmation with tracking information when tracking is available.

SHIPPING DESTINATIONS

We currently ship to The United States, Canada, and Most international Markets. We do not ship to locations that are restricted by law or unsupported by our shipping carriers.

SHIPPING RATES AND DELIVERY ESTIMATES

Available shipping methods, charges, and estimated delivery times are displayed at checkout based on the delivery address and items ordered.

Estimated delivery time after shipment:
Standard shipping: 5-8 business days 
Expedited shipping, if available: Not currently Available 

Delivery estimates are not guarantees. Carrier delays, severe weather, holidays, customs processing, incorrect addresses, and other circumstances outside our control may affect delivery.

ADDRESS ACCURACY

Customers are responsible for providing a complete and accurate shipping address. Contact us as soon as possible if an address needs to be corrected. We cannot guarantee changes after an order has entered processing or shipped.

TRACKING AND DELIVERY

Tracking information may take up to 48 hours to update after shipment. An order marked as delivered by the carrier should first be checked around the delivery location and with household members or neighbors. Customers should then contact the carrier and notify us if the package still cannot be located.

LOST, DAMAGED, OR INCORRECT ORDERS

If an order arrives damaged or contains an incorrect item, contact us within 7 days of delivery. Include the order number and clear photographs of the package and item so we can review the issue.

Saturn Core is not responsible for packages lost because an incorrect or incomplete address was supplied. Claims for packages lost while in a carrier’s possession will be reviewed according to the carrier’s tracking information and claims process.

INTERNATIONAL ORDERS

For international shipments, customers are responsible for any customs duties, import taxes, brokerage fees, or other charges imposed by the destination country unless checkout states otherwise. Customs processing may delay delivery.

ORDER CHANGES AND CANCELLATIONS

Contact us promptly if you need to change or cancel an order. Changes and cancellations are not guaranteed after processing begins.

CONTACT US

For shipping questions, contact:

Saturn Core
Email: thesaturncore@gmail.com
Website: https://saturncore.store